SPECIFICATIONS

Brand Name: arzopa

Display resolution: 1920x1080

External Memory: No

Built-in Memory Capacity: 32GB

Size: ≥10"

Origin: Mainland China

Hign-concerned Chemical: none

Function: TOUCH SCREEN

Model Number: P156W

Package: Yes

Certification: CE

Certification: DOT

Certification: EAC

Certification: FCC

Certification: RoHS

Certification: pse

Certification: weee

Frame Material: Acrylic

Q: If Your Electronic Picture Frame Is Not Responding To Touch Gestures, Or There Have Air Bubble On The Frame Screen

A: Wifi Digital picture frames are equipped with a see-through screen protecting film to cover the screen. the film can make it harder for the frame to respond to touch gestures and mayebe have some bubbles. Just need to peeled off it.

Q: Can't Import Photos From SD Card

A: Please ensure that the format of the SD card should be FAT32. The digital photo frame currently supports the following image file formats: .jpg .jpeg .png .webp.(Or You can play photos directly from an external storage)

Q:WiFi And Connection Problems

A:1. WiFi needs to use the 2.4 GHz network 2. WiFi needs to use IPv4 addresses (IPv6 is not supported) 3. WiFi can't be hidden 4. WiFi can't use WPA3 or Enterprise encryption Or Check if the frame finds any networks at all, If not,get in touch with us.

Q: If Digital Frame Doesn't Work, Always Load Frameo Or Screen Flickers

A:1.Unplug Frame :please turn off the frame and then unplug the power cord in both ends for at least 5 minutes

   2.Try Another Power Adapter Or Another Power Cord (eg.from another Frameo device)

   3.If You Have Any Questions, Please Get In Touch With Us !